Customize Citrix GoToAssist input

All of us who use products to support end customers remotely, We know that apart from being products that allow us to do a good job and of quality, Let it go fast, does not cut off and allows you to interact with the end customer to solve the problem they have, we all know what a great product Citrix GoToAssist is, In this document we will see how to make the entrance to the site more corporate and giving a better impression and image!

To give our dear clients access to remote support with GoToAssist, we usually provide them with a URL in this format: https://www.fastsupport.com/XXXXXXXXX where the client, in a quick and easy way, will share their desktop with us and we will be able to remotely control that computer to help.

If we create a website on our hosting, an internal server where we publish this website, etc… by creating the following .html file we can give a cooler, more corporate access where we will tell the client to access something like: HTTP(s)://soporte.nuestraempresa.com

And they will be surprised!!! =) I leave you the HTML code so you can make your own corporate entry!

<body background="fondo.jpg" onload="document.forms[0].name.focus();">
<p>&nbsp;</p>
<h1 style="text-align: Center;"><span style="colour:#FFFFFF;"><span style="font-family:lucida sans unicode,lucida grande,sans-serif;"><strong>Soporte de Tundra IT</strong></span></span></h1>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<form action="https://www.fastsupport.com/servlet/download/customerDownload" method="POST" name="ssid">
<table align="Center" border="0" cellpadding="1" cellspacing="1" style="width: 700Px;">
<tbody>
<tr>
<td><img alt="Logo Tundra" src="logo.png" /></td>
<td>&nbsp;</td>
<td><table align="Center" border="0">
<tbody>
<tr>
<td><span style="colour:#FFFFFF;"><span style="font-family:lucida sans unicode,lucida grande,sans-serif;">Nombre y apellidos:</span></span></td>
<td><input name="Name" size="20" type="TEXT" /></td>
</tr>
<tr>
<td><span style="colour:#FFFFFF;"><span style="font-family:lucida sans unicode,lucida grande,sans-serif;">C&oacute;digo de acceso:</span></span></td>
<td><input name="supportSessionId" size="20" type="TEXT" /></td>
</tr>
<tr>
<td>&nbsp;</td>
<td><input type="SUBMIT" value="Connect" /></td>
</tr>
</tbody>
</table></td>
</tr>
</tbody>
</table>

</Form>
</Bodysuit>

And that's it! Para todos aquellos que necesitéis info de esta gran herramienta, tenéis aquí su sitio web!