A fundamental configuration in GLPI will usually be to integrate it with a directory service such as an organization's Active Directory. The idea will be to standardize, that users, clients, Suppliers, Technical… can use the same user they usually use on their computers.
If we need to conduct surveys to improve our quality of service, we have LimeSurvey, A real wonder. A complete solution that will not disappoint us, both to ask all kinds of questions, such as the issue of reports or its integration with other software.
We are going to make a series of posts about GLPI, If that's okay with you, (and if not too) 😉 I don't think we've ever talked about this great ITSM tool, that comes to solve many problems to govern our IT department, A free solution for IT service management. Today we see the first, How to install it.
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Windows Server – VMware vSphere – Citrix Virtual Apps & Desktops – Centreon
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