We are going to make a series of posts about GLPI, If that's okay with you, (and if not too) 😉 I don't think we've ever talked about this great ITSM tool, that comes to solve many problems to govern our IT department, A free solution for IT service management. Today we see the first, How to install it.
Today we are going to see a fabulous project, called Remotely. A solution to remotely control company or personal equipment, for occasional remote access to support or also unattended equipment. It will also allow if we want the execution of scripts or remote commands.
This week in A Podcast for YOU we have a pretty interesting talk, where in about an hour we will try to cover certain items in which we have to stop our attention, all with the aim of trying to ensure that the service we provide from IT does not stop.
I leave you this document for those who need to deploy OTRS5, one of the best Open Source ticketing systems! If you are looking for a solution to manage your business incidents, You may be interested 😉 in In a couple of documents that I will publish, we will see the installation and configuration of OTRS to leave a fully functional Support department.
All of us who use products to support end customers remotely, We know that apart from being products that allow us to do a good job and of quality, Let it go fast, does not cut off and allows you to interact with the end customer to solve the problem they have, we all know what a great product Citrix GoToAssist is, In this document we will see how to make the entrance to the site more corporate and giving a better impression and image!
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Windows Server – VMware vSphere – Citrix Virtual Apps & Desktops – Centreon
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